Use case / Telesales & lead follow-up

More conversations per hour. Better ones, too.

Manual dialling eats a sales agent’s day. Magick Agency dials the next lead the moment an agent is free, shows the lead’s details before the customer says hello, and tells you which hours and which agents turn calls into sales.

Questions first? Write to sales@magick-agency.com.

  • 250 msBetween pacing checks
  • 3%Default abandon ceiling
  • Up to 20Custom AI checks per call
  • Desk or phoneWhere agents work

How Magick Agency helps

Your agents talk. The rest is handled.

  • Dials lead lists for every free agent, with no time lost between calls
  • Shows the lead’s details on screen before the call connects
  • Rotates caller IDs per campaign and shows connect rates for each
  • Shows the best hours to call and a leaderboard per campaign
  • Scores each agent against the floor’s median and top quartile

Popular with

  • EdTech
  • Real estate
  • Insurance
  • Banking

Under the hood

Power dialling for every free agent · DNC and calling-hour checks on every dial · AI analysis of every call · PDF and Excel reports by email · browser and mobile agents · hosted in India.

How it works

Four steps, from list to learning

  1. Step 01

    Load leads

    Upload a CSV and map the columns.

  2. Step 02

    Dial

    One agent, one call, no idle time.

  3. Step 03

    Disposition

    Interested, call back, not interested, DNC.

  4. Step 04

    Improve

    Best hours, leaderboard and AI insights.

FAQ

Telesales & lead follow-up: common questions

Still curious? Write to sales@magick-agency.com or book a demo .

How does Magick Agency decide when to dial?

It dials one call for each free agent and checks the floor every 250 milliseconds, so an agent who finishes wrap-up gets the next call almost at once. When several campaigns run together, spare capacity is shared fairly between them.

Can I see which caller IDs connect best?

Yes. Each campaign can use a pool of caller IDs, and its Health tab shows connect statistics for each one.

See Magick Agency run telesales & lead follow-up

A demo on your own lists and calling rules. After it, we set up a workspace for your team.